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Get help fast β most answers take under 30 seconds. Start with tracking, then FAQs. If you still need us, the contact form is at the bottom.
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Frequently Asked Questions
Quick answers β most questions solved in 30 seconds
How do I track my order?
Track your shipment anytime via our tracking page. Updates may take up to 48 hours to appear after your order ships.
Open tracking page βWhat are the delivery times?
Standard delivery takes 12β14 business days. Free shipping on orders over $49. Times may vary by location.
View shipping policy βCan I change my shipping address?
If your order hasn't shipped, we may be able to update it. Contact us immediately with your order number and new address.
Contact support βHow do returns work?
Returns accepted within 30 days. Items must be unused with original tags and packaging.
View refund policy βWhich payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.
View payment info βWhat info should I include when contacting support?
For faster assistance, include:
- Order number (from confirmation email)
- Email used at checkout
- Brief description of your issue
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